Associate, People Operations

Houston, TX

Full Time

Entry Level

Associate, People Operations

About Good Reason Houston

Good Reason Houston exists to ensure that every child, in every neighborhood of Houston, has access to a world-class public education and the opportunity to thrive in the Houston of tomorrow. From a child’s first day of Pre-K to their first day on the job, we work to make sure every student is prepared for success in school, career, and life.

Anchored in a cradle-to-career vision, Good Reason Houston is driven by a bold North Star Goal: to double the rate of public school graduates earning a living wage by 2040, positioning economic mobility as the ultimate measure of student success. Achieving this goal requires collaboration across sectors, and Good Reason Houston serves as Houston’s regional education backbone, uniting public school systems, higher education institutions, employers, and civic leaders around a shared vision for student success.

Good Reason Houston builds awareness of, advocates for, and advises school systems on measures aimed to improve the quality of education available to all. Today the organization partners with 25 public school systems that collectively serve 700,000 students across 900 public schools in the Houston region. We seek to cultivate a shared regional vision for educational quality, to build the capacity for change required within districts and the greater Houston community, and to foster collective ownership to support student-level results for kids across our city.

About the Role

At Good Reason Houston, we believe that building and sustaining a strong, engaged team is essential to driving organizational impact. The Associate, People Operations serves as a critical operational backbone for the organization; helping power the people systems and leadership routines that enable our team to thrive.

Reporting to the Director, People, Strategy & Leadership the Associate manages key people operations processes, supports employee engagement efforts, and provides high-level administrative support to the Leadership Team. This role also plays a central part in coordinating Board operations and maintaining strong internal structures that promote organizational clarity and connection.

By ensuring smooth execution across people, leadership, and governance systems, the Associate helps Good Reason Houston deliver on its mission with a team that feels energized and equipped to succeed. The ideal candidate is someone who finds energy in helping a mission-driven team perform at its best and brings initiative, sound judgment, and strong relational instincts.

Key Responsibilities

People Operations & Administration (50%).

Coordinate recruitment processes, including job posting management, candidate scheduling, and interview logistics
Support administration of employee lifecycle routines including onboarding, offboarding, and role transitions
Maintain accurate and organized employee records, organizational charts, job descriptions, and internal documentation, ensuring data integrity and accessibility
Support administration of performance review cycles and employee engagement surveys, tracking completion and follow-up
Compile and monitor internal people metrics (e.g., hiring timelines, retention data, staff composition) to support leadership decision-making
Design and execute internal culture initiatives, including recognition programs, engagement activities, milestone celebrations, and supporting employee resource groups
Manage organizational calendars, key deadlines, and internal communications to ensure staff clarity, timely updates, and strong communication loops across people and operational processes
Assist with internal documentation and record-keeping
Coordinate logistics for team meetings, retreats, and cross-functional gatherings
Provide executional support for special projects and cross-functional initiatives as needed

Office Operations (25%)

Oversee daily office operations including but not limited to opening & closing office, managing office supply inventory and storage, maintaining a clean and functional office, and ensuring team members are equipped with tools and resources required on a day-to-day basis.
Serve as administrative support front line including answering and directing all calls; maintaining visibility with staff and guests during working hours to offer ongoing, ad hoc support; and managing the front desk and receiving guests, deliveries, and mail.
Provide recommendations to and work with the Chief of Staff to implement ongoing office space improvements.
Support additional projects related to office operations and events, as assigned.

Executive Support (20%)

Provide high-level administrative and operational support to CEO
Coordinate logistics and manage priorities to ensure efficient use of CEO time and resources
Develop and organize materials to support effective executive meetings and decision-making

Board & Governance Support (5%)

Maintain up-to-date Board contact lists and respond to scheduling and coordination needs
Execute logistics for quarterly Board and committee meetings, including RSVP tracking, material preparation and distribution, minute-taking, and follow-up coordination
Organize and update governance documents; support compliance with Board policies, procedures, and documentation requirements

Other responsibilities as assigned by the Director, People, Strategy & Leadership.

Qualifications & Key Attributes

2+ years of experience in people operations, executive/administrative support, office operations, or a related function.
Exceptional organizational skills, with the ability to manage multiple priorities and workstreams effectively.
Strong written and verbal communication skills, including the ability to synthesize and relay information clearly.
High attention to detail and demonstrated commitment to accuracy across documentation, data, and logistics.
Proactive and solutions-oriented; identifies gaps, and takes initiative to address them.
Team-oriented mindset with the ability to build relationships and collaborate across teams.
High level of integrity and ability to handle sensitive and confidential information with discretion.
Demonstrated commitment to fostering a positive, inclusive, and engaging workplace culture.
Ability to work in a fast-paced environment with flexibility to respond to emerging needs.
Alignment with Good Reason Houston’s mission and a genuine interest in supporting a high-performing, mission-driven team.
Proficiency in Microsoft Office Suite, Mac OS, and Google Workspace.

Our Team

Our core values reflect the principles that ground and guide our work. They serve as the foundation for how we show up, internally with our colleagues and externally with our partners and communities. These values shape how we make decisions, collaborate across teams, and navigate challenges. They are the throughline that connects our culture to our impact.

CURIOUS

We are curious— we ask, listen, and learn with humility to grow our understanding and improve how we work in service of students.

CONNECTORS

We are connectors—we build meaningful, authentic relationships that create momentum for lasting change with and for Houston students, families, and communities.

ROOTED

We are rooted— we show up with purpose and persistence, grounded in our mission and in deep commitment to Houston.

FORWARD-THINKING

We are forward-thinkers–we champion an optimistic vision for Houston’s future and tackle complex challenges with boldness, creativity, and strategic action.

STUDENT-CENTERED

We are student-centered—removing barriers, expanding opportunity, and shaping systems to improve outcomes for students with the greatest needs.

Working at Good Reason Houston

Good Reason Houston offers a competitive salary commensurate with experience in a similar position. The starting salary for this position is $55,000. New hires are offered a salary depending on qualifications, internal equity, and the budgeted amount for the role.

Good Reason Houston also has a 401(k) (automatic 3% employer contribution), life, medical, dental and vision insurance packages.

Each employee accrues 35 paid time off days per calendar year in addition to the 19 paid holidays per year.

Good Reason Houston is an office-based organization, but allows for virtual work on Mondays and Fridays.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Please share a brief summary of your relevant background and experience. (No more than 500 words.)*

Race/Ethnicity Hispanic or LatinoWhiteBlack or African-AmericanAsianNative Hawaiian or Other Pacific IslanderAmerican Indian or Alaskan NativeDecline to Answer

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A "disabled veteran" is one of the following:
• a veteran of the U.S. military, ground, naval, or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
• Autism, Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS, Blind or low vision, Cancer, Cardiovascular or heart disease, Celiac disease, Cerebral palsy, Deaf or hard of hearing, Depression or anxiety, Diabetes, Epilepsy, Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome, Intellectual disability, Missing limbs or partially missing limbs, Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS), Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Please selection one of the options below:

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Associate, People Operations

Apply for this position